Privacy Policy & Terms of Use

 Insight Tax Accountants

Last updated: 26 January 2026

This page explains how Insight Tax Accountants (“we”, “us”, “our”) collects, uses, holds, and protects personal information, and the terms that apply to your use of our website.

We are subject to, and comply with obligations under:

• The Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)
• The Tax Agent Services Act 2009 (Cth)
• The Code of Professional Conduct
• Professional and ethical standards issued by the Institute of Public Accountants (IPA)
• Regulatory requirements of the Tax Practitioners Board (TPB)

PART A — PRIVACY POLICY

1. Our commitment to privacy

We are committed to protecting the confidentiality and security of personal information entrusted to us in the course of providing taxation, BAS, bookkeeping, and accounting services.

2. Personal information we collect

We collect only information that is reasonably necessary to provide our professional services, including:

• Personal details: Name, address, date of birth, and contact details
• Tax identifiers: Tax File Number (TFN), ABN, and ACN
• Financial records: Accounting, payroll, and business records
• Lodgement data: Information required for tax returns, BAS, and other regulatory filings
• Website usage data: IP address, browser type, and pages visited

3. How we collect personal information

We may collect personal information:

• Directly from you: Via engagement letters, forms, emails, phone calls, and meetings
• Authorised third parties: Through accounting and practice management software authorised by you
• Automated tools: Through website cookies and analytics tools

4. Purpose of collection

We collect, hold, use, and disclose personal information to:

• Provide professional taxation and accounting services
• Comply with legal, regulatory, and professional obligations
• Communicate with you regarding your affairs
• Manage internal practice administration and risk

Some personal information is required or authorised by law, including under taxation laws. If required information is not provided, we may be unable to provide our services or lodge documents on your behalf.

5. Disclosure of personal information

We may disclose personal information to:

• Government agencies: Including the Australian Taxation Office (ATO) and other regulatory bodies where required or authorised by law
• Software and service providers: Including cloud-based software providers, professional advisers, contractors, and support service providers

We do not sell, rent, or trade personal information.

6. Overseas storage and disclosure

Some service providers or software platforms may store personal information on servers located outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient does not breach the Australian Privacy Principles, in accordance with APP 8.

7. Security and confidentiality

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure, including:

• Secure systems and software
• Access controls and staff training
• Confidentiality obligations for staff and contractors

Tax File Numbers are handled in accordance with the Privacy Act 1988 (Cth) and applicable taxation secrecy obligations.

8. Access and correction

You may request access to or correction of your personal information at any time. Requests will be handled in accordance with the Privacy Act.

9. Privacy complaints

If you believe we have breached your privacy, please contact us first. We will investigate and respond within a reasonable time. If the matter is not resolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Contact details

Insight Tax Accountants
Registered Tax Agent
Tax Agent Registration Number: 26339285
Email: info@insighttax.com.au
Phone: 0403 775 273
Address: 24 Vaughan Drive, Ormeau QLD 4208

PART B — WEBSITE TERMS OF USE

11. Acceptance of terms

By accessing or using this website, you agree to these Terms of Use. If you do not agree, you must not use the website.

12. General information only

Content on this website is provided for general information purposes only. It does not constitute taxation, accounting, financial, or legal advice and must not be relied upon as such.

Tax laws and regulations change frequently, and information may become outdated.

13. No client relationship

Use of this website does not create a tax agent–client or accountant–client relationship. Professional services are only provided after a formal engagement letter has been issued and accepted.

14. Professional responsibility

Any services provided by Insight Tax Accountants are delivered in accordance with:

• The Tax Agent Services Act 2009 (Cth)
• The Code of Professional Conduct
• Applicable IPA professional standards

15. Accuracy of information

While reasonable care is taken, we make no warranties that website content is complete, accurate, or current.

16. Limitation of liability

Liability limited by a scheme approved under Professional Standards Legislation.

To the maximum extent permitted by law, Insight Tax Accountants is not liable for:

• Loss arising from reliance on website content
• Indirect or consequential loss
• Technical issues, interruptions, or viruses

Nothing in these terms limits:

• Rights under the Australian Consumer Law, or
• Our obligations under the Tax Agent Services Act 2009 or the Code of Professional Conduct.

17. Intellectual property

All content on this website (including text, logos, and graphics) is owned by or licensed to Insight Tax Accountants and must not be reproduced without prior written consent.

18. Third-party links

This website may contain links to third-party websites (including government websites). We are not responsible for the content, accuracy, or privacy practices of those websites.

19. Changes to this page

We may update this Privacy Policy & Website Terms of Use from time to time. Continued use of the website indicates acceptance of the updated terms.

20. Governing law

This page is governed by the laws of Queensland, Australia, and the courts of Queensland have exclusive jurisdiction.